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Customer Support Role
2 weeks ago
We are seeking a skilled and customer-focused Customer Service Representative to join our team. The successful candidate will be responsible for delivering accurate and professional resolutions via chat support, handling multiple conversations efficiently, and maintaining high service quality and customer satisfaction.
Key Responsibilities:- Provide timely and effective responses to customer inquiries via chat support
- Deliver resolutions that meet customer expectations
- Handle multiple conversations simultaneously while maintaining high productivity
- Ensure a positive customer experience through excellent service quality
Requirements:
- Education: HSC/Graduate (mandatory)
- Experience: Minimum 6 months in Customer Service (chat preferred)
- Skills: Excellent written English and customer-first attitude
What We Offer:
- A fast-paced and dynamic work environment with opportunities for growth and development
- Career progression opportunities in Customer Experience & Digital Support
- The chance to work with a growing digital-first brand and contribute to its success
