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Customer Support Professional

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Mount Abu, Rajasthan, India beBeeCustomerSupport Full time ₹ 45,00,000
Job Title: Customer Support Associate

We are seeking a highly motivated and detail-oriented professional to join our team as a Customer Support Associate. This role requires ensuring the smooth execution of programs, working closely with internal teams, learners, and external partners.

Key Responsibilities:
  • Program Execution Support: Ensuring seamless program delivery, including scheduling, tracking, and reporting.
  • Team Collaboration: Coordinating with internal teams, faculty, and external partners to meet program timelines.
  • Learner Engagement: Managing learner onboarding, communication, and engagement during the program.
  • Data Analysis: Collecting and analyzing program data to identify gaps and suggest improvements.
  • Customer Service: Acting as the first point of contact for learners and stakeholders, resolving queries efficiently.
Required Skills and Qualifications:
  • Bachelor's degree.
  • 0–3 year of experience in program coordination, operations, or a similar role (fresh graduates with relevant skills are welcome).
  • Strong analytical skills with good knowledge of MS Excel and basic data handling.
  • Excellent verbal and written communication skills.
  • Well-organized, detail-oriented, and able to handle multiple tasks.
  • Comfortable working in a fast-paced environment with minimal supervision.

This role offers opportunities for growth and development, with a focus on delivering exceptional customer support and experiences.

About This Role:

This is an exciting opportunity to join a dynamic team and contribute to the success of our programs. If you are a motivated and detail-oriented individual with a passion for customer support, we encourage you to apply.