
Customer Support Specialist
2 days ago
We are seeking customer support professionals with 0-2 years of experience to join our team.
As a customer support executive, you will be responsible for providing exceptional service through various communication channels.
You will handle high volumes of customer inquiries, concerns, and account-related questions efficiently and accurately.
Maintaining detailed and accurate records of customer interactions and transactions is also a key responsibility.
Key Responsibilities:
- Provide exceptional customer service via multiple communication channels.
- Handle high volumes of customer inquiries, concerns, and account-related questions efficiently.
- Accurately resolve customer issues ensuring a positive and professional experience.
- Maintain accurate records of customer interactions and transactions.
Candidate Requirements:
- 0-2 years of experience in customer support preferably in the banking or financial services industry.
- Excellent verbal and written communication skills in English.
- Strong problem-solving abilities and a customer-centric mindset.
- Ability to work in a fast-paced target-driven environment.
Our office provides a vibrant and supportive work culture. We prioritize employee well-being and offer safe convenient commutes.
What We Offer- A clear path for career growth.
- Comprehensive training to become a service expert.
- Convenient commute options.
- A supportive work environment.
This role presents an excellent opportunity to start your journey as a customer support professional in the financial services industry.
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