Cybersecurity Support Specialist
1 month ago
Strategic Business Alliance Ltd is at the forefront of fostering strategic partnerships and outsourcing solutions that drive business growth and innovation. Our Kolkata office is committed to maintaining a cutting-edge, secure IT environment that supports our collaborative and dynamic work culture. We're seeking a talented Cybersecurity Support Specialist who is passionate about safeguarding digital assets and ensuring a seamless technological experience for our team.
As part of our team, the Cybersecurity Support Specialist will be integral in protecting our organization's digital infrastructure and providing exceptional desktop support. This role involves a blend of technical acumen, strategic thinking, and clear communication to develop and implement robust cybersecurity measures and IT processes. We're looking for someone who is proactive and has a strong focus on cybersecurity and process documentation.
**Key Responsibilities:**
- Cybersecurity Strategies - Design and enforce cybersecurity strategies to protect sensitive information and systems against cyber threats.
- Desktop Support - Offer comprehensive desktop support to resolve hardware and software issues, ensuring operational efficiency and employee productivity.
- IT Process Documentation - Create, revise, and uphold IT process documents, including but not limited to security protocols, operational procedures, and best practice guidelines.
- Security Assessments - Perform regular security assessments and audits to preemptively identify vulnerabilities and enforce corrective measures.
- Collaboration - Collaborate across departments to tailor IT support and security solutions that meet the diverse needs of our dynamic teams.
- Staying Up-to-Date - Remain abreast of the latest in cybersecurity trends and technologies, ensuring Strategic Business Alliance Ltd's IT practices are ahead of potential threats.
**Qualifications
- Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or related fields.
- Demonstrable experience in IT support roles with a strong focus on cybersecurity and process documentation.
- In-depth knowledge of current cybersecurity practices, tools, and risk management.
- Exceptional problem-solving capabilities and the ability to manage multiple priorities in a dynamic environment.
- Strong interpersonal and communication skills, capable of conveying complex IT concepts in understandable terms.
- Relevant industry certifications will be viewed favorably.
We look forward to exploring how you can make an impact at Strategic Business Alliance Ltd.
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