Cloud Infrastructure Support Specialist

3 days ago


Bengaluru, Karnataka, India AWS India - Karnataka - D11 Full time
About the Role

We are seeking a highly skilled Cloud Support Engineer to join our team at AWS India - Karnataka - D11. This is an exciting opportunity for a talented individual to work with a global list of companies and developers who are taking advantage of cloud computing technologies.

Job Description
  • Learn and apply ground-breaking technologies to provide unique solutions to customers' individual needs.
  • Interact with leading engineers around the world to leverage expertise and improve support-related processes.
  • Partner with AWS teams to help reproduce and resolve customer issues, driving customer communication during critical events.
  • Write tutorials, how-to videos, and other technical articles for the developer community, showcasing expertise in cloud infrastructure support.
Required Skills and Qualifications

To be successful in this role, you should have:

  • A Bachelor of Science in Computer Science, Information Technology or similar discipline (or equivalent experience) with 2+ years of professional experience.
  • Strong understanding of networking protocols: DNS, HTTP, SSL, TCP, and UDP. Knowledge of filesystem, block, and object storage.
  • Good Unix/Linux or Windows system administration skills. Knowledge of client/server architecture, distributed systems architectures, storage architectures, and backup/DR strategies.
Benefits

As a Cloud Support Engineer at AWS, you will enjoy:

  • A competitive salary of ₹25,00,000 per annum, plus additional benefits such as health insurance, retirement plans, and paid time off.
  • Opportunities for career growth and development through training programs and mentorship initiatives.
  • A dynamic and inclusive team culture that values diversity, equity, and inclusion.


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