Account Manager

1 month ago


Chennai, Tamil Nadu, India Freshworks Full time

Job Summary

Freshworks is seeking a highly motivated and results-driven Account Manager to join our team. As an Account Manager, you will be responsible for developing and maintaining relationships with key accounts, ensuring customer satisfaction and retention.

Key Responsibilities

  • Identify new business opportunities within the portfolio of accounts managed and generate sales leads to achieve revenue targets.
  • Build and manage a sales pipeline, including forecasting and reporting on sales metrics.
  • Maximize customer lifetime value by identifying and pursuing cross-selling and up-selling opportunities.
  • Collaborate with customers to understand their business needs and provide solutions that meet their requirements.

Requirements

  • 1-4 years' experience with software / IT sales.
  • Very Strong written and verbal presentation/communication skills.
  • Self-starter who can own ongoing customer success of both large and small clients.

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