
Client Success Representative
3 days ago
We are seeking a skilled and motivated Client Success Representative to join our team. As a Client Success Representative, you will be responsible for building long-term relationships with clients, understanding their business needs, and providing tailored solutions to meet those needs.
The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment. They will also possess a strong understanding of client service principles and a proven track record of delivering results in a customer-facing role.
Key Responsibilities:
- Building long-term relationships with clients
- Understanding organization's business needs
- Providing tailored solutions to meet client needs
- Scheduling regular meetings with clients to ensure satisfaction
- Addressing client concerns and complaints
Requirements:
- 1-4 years of experience in client servicing or customer service
- Graduate in any specialization
- Good knowledge of Google Sheets and Microsoft Office
- Problem-solving oriented attitude with professionalism
- Strong multitasking, time management, and target achieving skills
- Excellent communication and listening skills with good command of English language
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