Assistant Manager- Client Success

Job Description

Job Title:Assistant Manager/ Senior Executive, Client Success

Business Unit: Newton (an Affle platform)

Location: Gurugram

Experience Required: 24 Years

About Newton:

Newton is one of Affles fastest-growing, performance-driven platforms, designed to supercharge iOS app growth through Apple Ads, App Store Optimization (ASO), and creative innovation via Custom Product Pages.

As one of only four global partners of Apple Ads, Newton sits at the cutting edge of mobile marketing, combining AI-powered technology with deep creative and strategic expertise. If youre passionate about data-driven marketing, scaling mobile growth, and working with global clients, Newton offers a rare opportunity to make a significant impact.

Role Overview: Customer Success

As a Customer Success, you will own the post-sales client journeydriving onboarding, campaign success, client retention, and growth. Your goal will be to deliver measurable performance outcomes for clients while deepening their adoption of Newtons platform modules.

This role requires strategic thinking, performance marketing expertise, and the ability to influence internal and external stakeholders. Youll work across cross-functional teams to deliver campaigns, insights, and long-term value for clients while contributing to Newtons top-line and bottom-line growth.

Key Responsibilities

Client Success & Growth

- Be the clients trusted advisoraligning Newtons capabilities with their acquisition and growth goals.
- Own client onboarding, expectation-setting, and strategic planning from day one.
- Conduct regular QBRs/MBRs to track success, surface insights, and identify opportunities to cross-sell and up-sell additional Newton modules to deepen platform adoption.
- Serve as a subject matter expert on iOS growth, Apple Ads, and App Store strategies.

Campaign Management

- Plan, execute, and optimize Apple Ads campaigns using Newtons proprietary platform.
- Leverage automation, data-driven bidding, and custom analytics tools to drive performance.
- Monitor industry trends, vertical-specific benchmarks, and campaign healthensuring best-in-class execution.
- Communicate performance insights clearly and strategically to clients and internal teams.

Stakeholder Collaboration

- Collaborate with Sales, Client Management, Design, Product, Engineering, and Finance teams for seamless delivery.
- Partner closely with Apples team to drive alignment and ensure client satisfaction.
- Provide feedback to Product, Tech, and Data Science teams for platform improvements and new features.
- Ensure smooth handovers from Sales and a unified experience across all touchpoints.

What Were Looking For

- Experience: 24 years in performance marketing or digital advertising, with a focus on account strategy, growth, or media buying.
- Education: Bachelors degree or higher. On Marketing or Digital Marketing
- Performance Expertise: Proven track record of managing large-scale digital campaigns and delivering measurable business outcomes.
- Analytical Skills: Advanced proficiency in Excel/Google Sheets, pivot tables, and data interpretation for campaign optimization.
- Strategic Thinking: Ability to translate business goals into actionable campaign strategies.
- Communication: Strong verbal and written skillsable to clearly present insights, influence decisions, and build client trust.
- Industry Acumen: Well-connected within the digital marketing ecosystem, with an understanding of mobile app growth trends.

If youre driven by performance, inspired by innovation, and want to help shape the future of mobile advertisingjoin us at Newton

About us: Affle is a global technology company with a proprietary consumer intelligence platform that delivers consumer recommendations and conversions through relevant Mobile Advertising. The platform aims to enhance returns on marketing investment through contextual mobile ads and, also by reducing digital ad fraud. Affle powers unique and integrated consumer journeys for marketers to drive high ROI, measurable outcome-led advertising through its Affle2.0 Consumer Platforms Stack which includes Appnext, Jampp, Ultra, mediasmart, RevX, and YouAppi.

Affle (India) Limited successfully completed its IPO in India and now trades on the stock exchanges (BSE: 542752 & NSE: AFFLE). Affle Holdings is the Singapore based promoter for Affle (India) Limited, and its investors include Microsoft, Bennett Coleman & Company (BCCL) amongst others.For more details please visit: www.affle.com

Newton is a Performance-focused Apple Search Ads management platform, powered by data intelligence and in-depth expertise to deliver business growth. Newton is crafted for targeting and optimizing your Apple Search Ads user acquisition campaign for bottom-of-funnel campaign goals - app installs, user activation, product purchases, and more. Utilizing AI-powered keyword suggestions, market insights, automated bid optimization, comprehensive funnel analytics, and dedicated client support, brands can improve visibility and expand the market share of their iOS app with Apple Search Ads. This results in acquiring new customers and driving business growth with an impressive ROI from your mobile advertising efforts.

For more details please visit: newtonco.ai

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