Customer Service Manager

3 weeks ago


Delhi, Delhi, India Reqpro Consulting Services Full time

We are seeking an experienced customer relationship manager to build and preserve trusting relationships with key customers. Their main goal is to identify opportunities to grow the customer base and maintain positive relationships with new clients.

Responsibilities:
  • Respond to customer inquiries in a timely and professional manner.
  • Communicate with customers through various channels to address their needs and concerns.
  • Resolve customer complaints and provide a high level of customer satisfaction.
  • Collaborate with colleagues as necessary to achieve team goals.

Required skills:

  • Provide feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.

Benefits:

Competitive salary + incentives + relocation package + opportunities for growth and development.



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