Major Incident Operations Specialist

As a specialist in issue resolution, you will play a pivotal role in managing and resolving complex customer issues.This involves collaborating with stakeholders at all levels to track progress, document updates, ensure customer satisfaction, and improve processes.You will lead thorough investigations into major incidents, keeping stakeholders informed as...

Job Title: IT Operations Excellence SpecialistPosition Overview:We are seeking a seasoned IT professional to lead our IT operations, focusing on process optimization, service availability, and operational excellence. The ideal candidate will have 10+ years of experience in managing enterprise IT infrastructure, with expertise in governance frameworks,...

Job Title:An Incident Resolution SpecialistKey Responsibilities:Investigate and resolve production issues in a timely manner.Act as a liaison between Support, Engineering, and Infrastructure teams to facilitate issue resolution and root cause analysis.Track progress of problem tickets in Jira and create incident analysis reports with the support of...

Job Summary:We are seeking a highly skilled Cybersecurity Analyst to join our team. The ideal candidate will have a strong background in security operations and incident management.The successful candidate will be responsible for working in a 24/7 Security Operations Center (SOC) environment, providing analysis and trending of security log data from a large...

Job Title: Technical Expert for Cyber Security and IT Operations">Cyber security and IT operations professionals in this role work independently to resolve complex issues and lead teams in resolving support activities. They participate in management, prioritization, major design enhancements, and incident response among other responsibilities.Experienced...

ServiceNow Operations LeadWe are seeking a seasoned ServiceNow expert to drive platform stability, integrations, and compliance processes.Key Responsibilities:Data Governance Specialist: Configure and administer the ServiceNow platform, ensuring seamless data exchange between systems.DevOps Practitioner: Perform code deployments across environments,...

Job TitleServiceNow SecOps Implementation SpecialistAbout the RoleSeeking a highly skilled and certified ServiceNow Security Operations (SecOps) Implementation Specialist to lead and support Security Operations module implementations—Vulnerability Response (VR) and Security Incident Response (SIR)—for clients.Key Responsibilities:Implement end-to-end...

Job Title: Cloud Operations L2 Support EngineerAbout the RoleThis critical position is responsible for ensuring the availability, reliability, and performance of our platform services and applications.Key Responsibilities:Platform Reliability & Availability:Oversee the production environment by monitoring availability and taking a holistic view of system...

Job SummaryWe are seeking a skilled Cloud Operations Support Analyst to join our team. This role involves providing primary operational support for multiple large, distributed software applications and monitoring various monitoring dashboards to detect problems related to application, infrastructure, and potential security incidents.This is an excellent...

Job Title: Cybersecurity Operations Center LeadThe Cybersecurity Operations Center (SOC) is a key component of our organization's security framework responsible for overseeing day-to-day operations guiding SOC analysts and ensuring effective detection response and mitigation of cyber threats.This role involves managing security incidents optimizing Security...