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2 days ago
Job Title: Cloud Operations L2 Support Engineer
About the RoleThis critical position is responsible for ensuring the availability, reliability, and performance of our platform services and applications.
Key Responsibilities:- Platform Reliability & Availability:
- Oversee the production environment by monitoring availability and taking a holistic view of system health.
- Enhance system reliability and quality through automation and process refinement.
- Cloud Operations & Kubernetes Management:
- Design, deploy, and manage Kubernetes clusters and related cloud infrastructure for application deployments.
- Implement and maintain containerization strategies and orchestration best practices.
- Incident & Problem Management:
- Collaborate on high-priority incident tickets to ensure rapid system recovery.
- Lead problem management efforts, including root cause analysis, for complex incidents.
- Monitoring & Alerting:
- Develop and implement robust monitoring, logging, and alerting solutions.
- Automation & Tooling:
- Create and implement automation scripts and tools to streamline operational tasks.
- Deep Expertise in Kubernetes: Cluster deployment, management, and troubleshooting.
- Proficiency in Cloud Platforms: Experience with at least one major cloud provider.
- Containerization Technologies: Docker, container.
- R Robin Storage: Hands-on experience with Robin.io or similar distributed persistent storage solutions.
- Infrastructure as Code (IaC): Terraform, Ansible, or similar tools.
- Scripting & Automation: Strong proficiency in Python, Go, Bash, or similar.
- Monitoring & Logging Tools: Prometheus, Grafana, ELK Stack, Splunk, Datadog, or similar.
- Ci/Cd Tools: Jenkins, GitLab CI/CD, Argo CD, or similar.
- Operating Systems: Linux expert-level knowledge.
- Networking Fundamentals: Deep understanding of TCP/IP, DNS, Load Balancing, Firewalls, VPNs, and advanced network concepts relevant to telecom.
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