Technical Support Specialist

1 month ago


Chennai, Tamil Nadu, India Hapag-Lloyd Full time

Overview

Hapag-Lloyd is one of the world's leading liner shipping companies, with a fleet of modern container ships and a total transport capacity of 11.9 million TEU.

Job Description

We are seeking a Technical Support Specialist to join our team in Chennai, Tamil Nadu, India.

Responsibilities

  • Provide 2nd & 3rd level support for all application operations.
  • Manage and Maintain the products App Connect Enterprise (ACE) and IBM Integration Bus (IIB).
  • Develop maps, message flows and configure/develop adaptors.
  • Configuration of WMB/IIB in Testing and Production environment.
  • Manage the MQ queues, custom queues.
  • Must be able to document all details.
  • Must manage incident and service request in a ticket System.

Qualifications & Skills

  • Bachelor's degree in information technology or computer science.
  • Middleware (WebSphere/MQ) Administration certified is an added advantage.
  • Experience for 3-4 years in L2 technical support.
  • Good experience in App Connect Enterprise (ACE) and IBM Integration Bus (IIB).
  • Exposure to IBM API Connect.

Benefits

  • A competitive salary range of ₹800,000 - ₹1,200,000 per annum.
  • The opportunity to work with a global leader in the shipping industry.
  • A dynamic and challenging work environment.


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