Customer Experience Representative

3 days ago


Gurugram Delhi NCR, India beBeeCustomerExperience Full time ₹ 40,00,000 - ₹ 80,00,000
Customer Service Representative

We are seeking a highly motivated Customer Service Representative to join our team. As a key member of our customer-facing team, you will play a vital role in ensuring exceptional customer experiences.


About the Role:
  • This is an exciting opportunity for individuals who possess excellent communication skills and a passion for delivering top-notch customer service.
  • You will be responsible for handling inbound customer inquiries and resolving issues in a timely and professional manner.

Key Responsibilities:
  • Respond to customer queries via phone, email, or chat, providing accurate and helpful solutions to their concerns.
  • Maintain a positive attitude and demeanor, even in challenging situations, to ensure customer satisfaction.
  • Work collaboratively with internal teams to resolve complex issues and improve overall customer experience.

Requirements:
  • Fresher or experienced candidates can apply for this role.


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