Customer Service Representative
2 days ago
Job Title: Customer Service Representative
Location: Gurgaon (Work from Office)
Shift: Rotational Shifts (Any 5 Days Working | Rotational Offs)
Type: Full-Time | Permanent
Job Overview
We are seeking a skilled Customer Service Representative to join our team. The successful candidate will be responsible for handling inbound voice-based customer inquiries and providing high-quality service.
Responsibilities
- Respond to customer inquiries via phone in a timely and professional manner
- Handle customer complaints and concerns with empathy and understanding
- Provide product information and resolve customer issues efficiently
- Maintain accurate records of customer interactions
Requirements
- Fresher & Experienced candidates can apply
- Excellent English communication skills are essential
- Any Graduate / Undergraduate degree
- Prior experience in BPO / Voice Process is preferred
Benefits
- Opportunity to work with a leading organization
- Competitive salary and benefits package
- Chance to develop your customer service skills
What We Offer
- A supportive and dynamic work environment
- Ongoing training and development opportunities
- A chance to make a real difference in customers' lives
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