Customer Service Representative

1 week ago

Gurgaon HO Gurugram Haryana, India The Haelli Full time

**Role & responsibilities**:
This is a full-time on-site role for a Customer Service Representative at The Haelli in Gurgaon. The Customer Service Representative will be responsible for providing excellent customer support, ensuring customer satisfaction, enhancing overall customer experience on a day-to-day basis through calls, wats app texts, and resolving product and order related queries on different social media platforms
- Customer Service Representatives, Customer Support, and Customer Service skills
- Customer Satisfaction and Customer Experience skills
- Strong interpersonal and communication skills
- Problem-solving and conflict resolution abilities
- Ability to work in a fast-paced environment
- Experience in retail or fashion industry is a plus
- Fluency in multiple languages is beneficial

Pay: ₹20,000.00 - ₹40,000.00 per month

Schedule:

- Day shift

Application Question(s):

- How many years of Customer Service Experience do you have on platforms like Meta, Instagram, WhatsApp?

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (required)
- Customer service: 2 years (required)
- total: 2 years (required)

**Language**:

- English (required)

Work Location: In person

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