
Senior Client Services Representative
2 weeks ago
We are seeking a dynamic Client Relationship Manager to join our team. This is an excellent opportunity for professionals who are passionate about delivering exceptional client service and have expertise in both mainline and digital servicing.
- Act as the primary point of contact for assigned clients, ensuring their requirements are clearly understood and executed.
- Manage and deliver mainline (print, outdoor, TV, radio) and digital (social media, paid ads, content marketing) campaigns from start to finish.
- Collaborate closely with creative, digital, and strategy teams to develop impactful solutions within tight deadlines.
- Prepare comprehensive client briefs, campaign reports, and presentations.
- Build long-lasting relationships with clients through proactive communication and consistent support.
- Handle multiple accounts simultaneously while maintaining attention to detail and quality.
- Identify client needs and propose innovative ideas to add value and strengthen partnerships.
Requirements:
- Bachelor's degree in Marketing, Business Administration, or related field.
- 2–4 years of experience in client servicing within advertising, marketing, or digital agencies.
- Hands-on experience managing both mainline and digital campaigns.
- Excellent communication, negotiation, and presentation skills.
- Strong project management abilities with a proactive approach.
- Ability to perform well under pressure and meet tight deadlines.
Key Qualifications:
- Proven track record of delivering exceptional client service.
- Strong analytical and problem-solving skills.
- Ability to work effectively in a fast-paced environment.
- Excellent time management and organizational skills.
- Strong interpersonal and communication skills.
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