Customer Service Representative Opportunity

2 weeks ago


Kolkata, West Bengal, India beBeeCustomerSupport Full time ₹ 21,30,000 - ₹ 21,60,000
About This Role

This is an excellent opportunity for freshers with strong communication skills to launch a career in customer service.

Key Responsibilities:
  • Handle inbound voice-based customer interactions.
  • Resolve queries and deliver exceptional service with professionalism.
  • Maintain accurate call records and follow defined SOPs.
  • Meet performance metrics on quality, accuracy, and customer satisfaction.
  • Communicate effectively and actively listen to customer needs.
  • Work in rotational shifts and adapt to changing schedules.
Eligibility Criteria:
  • Education: 12th Pass / Intermediate or Graduates.
  • Freshers with excellent verbal communication skills are welcome.
  • Candidates with prior BPO experience will have added advantage.
  • Not Eligible: B.Tech, M.Tech, MCA, MBA, BCA, Hotel Management, and other specialized/technical degrees.

We offer a supportive work environment, opportunities for growth and development, and competitive compensation and benefits package.

Benefits:

  • 5 Days working
  • One-side cab facilities (for Odd timing with no deductions)
  • Night Allowance applicable And Performance Incentive


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