Customer Service Representative Opportunity

3 days ago

Kolkata, West Bengal, India beBeeCustomerService Full time ₹ 19,00,000 - ₹ 19,90,000
Job Overview

We are seeking a skilled Customer Service Representative to join our dynamic team. As a key member of our support staff, you will be responsible for delivering exceptional service to our customers through inbound voice-based interactions.

This role is ideal for freshers with strong communication skills looking to build a career in customer service. If you possess excellent verbal communication skills and a passion for providing outstanding customer experiences, we encourage you to apply.

The successful candidate will be expected to handle inbound voice-based customer interactions, resolve queries, and maintain accurate call records. Additionally, they will be required to meet performance metrics on quality, accuracy, and customer satisfaction.

Key Responsibilities:

  • Handle inbound voice-based customer interactions
  • Resolve queries and deliver exceptional service with professionalism
  • Maintain accurate call records and follow defined SOPs
  • Meet performance metrics on quality, accuracy, and customer satisfaction
  • Communicate effectively and actively listen to customer needs

Requirements

To be considered for this opportunity, applicants must meet the following eligibility criteria:

  • Education: 12th Pass / Intermediate or Graduates
  • Freshers with excellent verbal communication skills are welcome
  • Candidates with prior BPO experience will have added advantage
  • Not Eligible: B.Tech, M.Tech, MCA, MBA, BCA, Hotel Management, and other specialized/technical degrees
  • Mandatory: Valid PAN Card required during hiring process

Benefits

As a valued member of our team, you will enjoy the following benefits:

  • 5 Days working
  • One-side cab facilities (for Odd timing with no deductions)
  • Night Allowances applicable And Performance Incentive

  • Customer Service Representative Opportunity

    1 week ago

    Kolkata, West Bengal, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 12,00,000

    Customer Service Representative OpportunityWe are seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional customer service by responding to customer inquiries via email, chat, and phone.About the Role:This is an excellent opportunity for...

  • Customer Service Representative Opportunity

    3 days ago

    Kolkata, West Bengal, India beBeeCustomerService Full time ₹ 1,96,000 - ₹ 21,96,000

    Customer Service Representative OpportunityWe are seeking a highly skilled and motivated customer service representative to join our dynamic team. This role offers a fantastic opportunity for individuals who possess excellent verbal communication skills and are passionate about delivering exceptional customer experiences.Key Responsibilities:Handle inbound...

  • Customer Service Representative Opportunity

    4 days ago

    Kolkata, West Bengal, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 8,50,000

    Job DescriptionWe are seeking a skilled and dynamic individual to join our team as a Customer Service Representative. The successful candidate will be responsible for delivering exceptional customer service, resolving inquiries and issues in a timely and professional manner.Key Responsibilities:To respond to customer inquiries via phone, email or online...

  • Customer Service Representative

    2 weeks ago

    Kolkata, West Bengal, India beBeeCustomerService Full time ₹ 1,30,000 - ₹ 1,80,000

    Job Title:Customer Service RepresentativeWe are seeking a Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service and support to our clients.About the Role:This is an excellent opportunity for someone who is passionate about helping others and wants to build a successful career in...

  • Customer Service Representative

    20 hours ago

    Kolkata, West Bengal, India beBeeProblemSolving Full time US$ 40,000 - US$ 80,000

    Customer Service Representative Opportunity">We are seeking a highly motivated and customer-focused individual to fill a Customer Service Representative role. In this position, you will serve as the first point of contact for our customers, responsible for delivering exceptional service, resolving issues, and ensuring a positive customer experience across...

  • Customer Service Representative

    1 week ago

    Kolkata, West Bengal, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 8,50,000

    Customer Service RepresentativeWe are seeking a highly motivated and customer-centric individual to join our team as a Customer Service Representative.This role requires strong communication skills, patience, and a willingness to learn. As a fresher, you will be trained to handle customer queries, resolve issues, and ensure a positive customer...

  • Career Opportunity in Customer Service

    2 weeks ago

    Kolkata, West Bengal, India beBeeOpportunity Full time ₹ 1

    Customer Service RepresentativeWe are seeking a skilled and motivated Customer Service Representative to join our team. As a key member of our support staff, you will be responsible for providing exceptional customer service and support to our clients.Job Description:As a Customer Service Representative, you will be responsible for:Responding to customer...

  • Customer Service Experience Opportunities

    2 weeks ago

    Kolkata, West Bengal, India beBeeService Full time ₹ 4,00,000 - ₹ 8,00,000

    Customer Service Representative Job OpportunityThis role is an exciting chance to work as a Customer Support Representative, providing top-notch service to clients from around the world.As a key member of our team, you will be responsible for handling customer inquiries via phone and email, addressing their concerns and resolving issues promptly. Your main...

  • Customer Service Representative

    2 weeks ago

    Kolkata, West Bengal, India beBeeCustomer Full time ₹ 43,20,000 - ₹ 61,20,000

    Job Title: Customer Service RepresentativeAbout the PositionWe are seeking motivated professionals with excellent communication skills to provide exceptional customer experiences. In this role, you will be the primary point of contact for our clients, ensuring every interaction is handled with care and professionalism.Key Responsibilities:Handle customer...

  • Customer Service Representative

    2 weeks ago

    Kolkata, West Bengal, India NIIT Full time

    Exciting Opportunity for Freshers and Graduates: Join Our Night Shift Customer Service Team Join NIIT as a Customer Service Representative Location: Sector V, Salt Lake, Kolkata Shift: Night Shift (one-way cab support)About UsNIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The...