Customer Service Representative Opportunity

2 days ago

Kolkata, West Bengal, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 12,00,000
Customer Service Representative Opportunity

We are seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional customer service by responding to customer inquiries via email, chat, and phone.

About the Role:

This is an excellent opportunity for individuals who enjoy problem-solving, are passionate about helping others, and thrive in a fast-paced environment. If you have a strong work ethic, excellent communication skills, and a willingness to learn, we encourage you to apply.

Key Responsibilities:
  • Respond to customer queries in a timely and professional manner.
  • Communicate clearly and effectively with customers via various channels.
  • Solve issues by coordinating with internal teams.
  • Maintain accurate records of interactions in our CRM system.
  • Identify trends and patterns in customer interactions to inform process improvements.
Requirements:
  • A minimum of 0-2 years of experience in customer-facing roles.
  • Fluency in written and spoken English.
  • Strong interpersonal and communication skills.
  • Able to multitask and manage time effectively.
  • A graduate degree in any field is preferred.
  • Bonus points for prior experience in e-commerce or working with global customers.
What We Offer:

We value our employees' growth and well-being. As a Customer Service Representative, you will have opportunities to develop your skills, advance your career, and make a meaningful impact on our customers' lives.

Apply Now:

If you are a motivated and detail-oriented individual with a passion for customer service, please submit your application. We look forward to hearing from you

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