Customer Service Representative

9 hours ago

Kolkata, West Bengal, India beBeeCustomer Full time ₹ 39,04,000 - ₹ 49,85,000

As a customer service representative, you will be the first point of contact for customers by answering their requests through phone, chat and/or email. You will play a key role in achieving our mission to provide excellent customer experience.

Key Responsibilities:
  • Prevent issues, solve queries and delight our customers
  • Answer customer requests through phone, chat and/or email
  • Navigate, research and review solutions using various tools
  • Communicate effectively with customers
Requirements:
  • A hard-working, articulate and detail-oriented individual
  • Friendly and customer-focused in every situation
  • Able to learn quickly and adapt to change
  • Comfortable multi-tasking in a fast-paced environment
What We Offer:
  • Medical insurance
  • Pension plan
  • Internet allowance
  • Lifestyle benefits and retail discounts
  • Expert training and ongoing opportunities to develop your skills

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