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Night Shift Travel Solutions Specialist

3 weeks ago

Nashik, Maharashtra, India beBeeTicketing Full time ₹ 9,00,000 - ₹ 12,00,000

Job Overview

We are seeking a Night Shift Ticketing Professional to manage ticketing operations during evening and night hours.

Key Responsibilities:

  • Ticketing Operations:
    • Book, cancel, reschedule, and manage domestic and international tickets.
    • Handle amendments, refunds, and re-issuances as per client requirements.
    • Monitor and resolve ticketing-related issues promptly.
  • Customer Support:
    • Provide customer service via calls, emails, and chats during the night shift.
    • Assist clients with queries related to fares, routing, and policies.
  • System Handling:
    • Work on GDS platforms (Amadeus, Galileo, or Sabre) for reservations and ticket issuance.
    • Ensure accurate data entry and booking processes.
  • Coordination:
    • Liaise with airlines, suppliers, and internal teams to ensure smooth ticketing operations.
    • Update clients on travel schedules, changes, and airline policies.
  • Reporting & Compliance:
    • Maintain accurate transaction logs and prepare daily reports.
    • Follow industry regulations and adhere to company standards.

Required Qualifications & Skills:

  • Minimum 1–2 years of experience in airline ticketing or travel services.
  • Proficiency in GDS systems (Amadeus, Galileo, or Sabre). Certification is an advantage.
  • Strong knowledge of fare rules, airline ticketing policies, and international routing.
  • Excellent verbal and written communication skills in English.
  • Ability to work independently and manage responsibilities in a night shift setup.

Preferred Qualifications:

  • Candidates based in Nashik, Maharashtra will be given preference.
  • Experience handling night shift operations.
  • Familiarity with visa regulations, baggage policies, and travel restrictions will be an added benefit.

Benefits:

  • Competitive salary package.
  • Flexible work-from-home arrangement on holidays and week-offs.
  • Opportunity to grow with a dynamic team in the luxury travel industry.