Business Process Outsourcer

4 weeks ago


Pune, Maharashtra, India Pradeep Tech Services Full time

Pradeep Tech Services seeks a highly motivated and detail-oriented Business Process Outsourcer to join our team. As a key member of our operations team, this individual will be responsible for ensuring seamless customer service delivery and back office operations.

Key Responsibilities:

  • Handle customer inquiries and resolve issues in a timely and professional manner.
  • Collaborate with the team to identify areas for process improvement and implement changes to increase efficiency.
  • Provide exceptional customer service by being responsive, empathetic, and solution-focused.
  • Monitor and analyze key performance indicators to ensure service delivery targets are met.
  • Stay up-to-date with industry trends and best practices to improve service delivery and efficiency.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong analytical and problem-solving skills.
  • Experience in customer service or a related field.
  • Knowledge of business process outsourcing principles and practices.

If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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