Business Process Outsourcing Executive

4 weeks ago


Pune, Maharashtra, India Pradeep Tech Services Full time

Business Process Outsourcing Executive

At Pradeep Tech Services, we are seeking a highly skilled Business Process Outsourcing Executive to join our team. As a BPO Executive, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.

Key Responsibilities:

  • Handle customer calls and emails in a professional and courteous manner
  • Resolve customer complaints and issues in a timely and efficient manner
  • Provide product information and answer customer queries
  • Work closely with the sales team to ensure customer satisfaction
  • Meet and exceed customer service targets

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team


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