Business Process Outsourcing Executive
4 weeks ago
Business Process Outsourcing Executive
At Pradeep Tech Services, we are seeking a highly skilled Business Process Outsourcing Executive to join our team. As a BPO Executive, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.
Key Responsibilities:
- Handle customer calls and emails in a professional and courteous manner
- Resolve customer complaints and issues in a timely and efficient manner
- Provide product information and answer customer queries
- Work closely with the sales team to ensure customer satisfaction
- Meet and exceed customer service targets
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team
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