Full-Time Account Growth Specialist

3 days ago

Noida, Uttar Pradesh, India beBeeCustomerSuccess Full time ₹ 2,00,000 - ₹ 2,50,000

Job Title: Account Growth Specialist

Job Location: Available for remote work.

Experience: 0.6-2 Years

Role Description:

This is a full-time role where you will be responsible for ensuring customer satisfaction, analyzing customer data, retaining customers, building relationships, and providing exceptional customer service on a day-to-day basis.

Day to Day:

  • Establish clear client retention goals
  • Process milestones for the clients and employees to work toward
  • Assist customers with setting up and navigating programs or software
  • Promote the value of the product
  • Upsell services and products with the brand image
  • Promote value through customer experience
  • Assist in creating training courses and educational materials
  • Review customer complaints and concerns and seek to improve the customer experience

Role Requirements:

  • Prior work experience as a Customer Success Manager or similar role with an E-Learning or Ed-Tech industry
  • Exceptional ability to communicate and foster positive business relationships
  • Technical skills required, as they relate to the use of the product or service
  • Accountability and personal organization are essential
  • Experience in managing a diverse group and training each according to company standards
  • Must be fluent in English and Hindi
  • Education background-Min B.tech/BE/BSC

About Us:

We aim to make the journey smoother and more rewarding by equipping creators with the right technology and support to thrive in the digital landscape.

Key Statistics:

  • 10,000+ Creators
  • 150+ countries served
  • 6 crore+ end users enrolled
  • 10 lakh+ live streams per year
  • 1000 crore+ earned by creators
  • Featured on Times Square, NY

Learn More: You can read more about us here.

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