Cluster Executive
2 weeks ago
The Cluster Head is responsible for driving business expansion and growth in their cluster to achieve top-line and profitability goals. They coordinate with branch heads to ensure teams are proactive in responding to business issues.
Main Responsibilities:
- Implement the cluster business plan through the team of Branch Heads for profitable growth.
- Plan and ensure implementation of Branch expansion plans, upgradation of extension counters/Branches and Points of Service, in line with the growth plans of the Bank.
- Establish budgets and targets and provide guidance to the Cluster Heads and Branch Heads in preparing business plans for their respective areas.
- Establish and strengthen relations with Key Customers in collaboration with the Branch Head/Branch team to generate business.
- Review and monitor performance of the Clusters and Branches for ensuring achievement of all targets, productivity, quality and compliance standards.
- Review and ensure compliance of all processes according to bank's policies including timely action on internal and statutory audit observation.
- Coach and mentor high potential talent to develop them for higher responsibilities.
- Ensure manpower needs are fulfilled to implement the branch/business expansion in the cluster.
- Liaison with project team, infrastructure and support service providers for efficient service delivery.
Key Qualifications:
- Graduation/Post-Graduation (MBA-Marketing preferred) from a recognized institute.
- NCFM and AMFI Certifications.
Role Proficiencies:
- Knowledge of industry, technology, marketing, and product trends.
- Knowledge of regulatory guidelines and norms.
- Good communication (both verbal and written) skill in both English and the local language.
- Ability to manage complex client situations.
- Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment.
- Ability to handle pressure and meet deadlines.
- Ability to coach and mentor others.
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