Senior Cluster Strategy Manager
1 week ago
The Cluster Growth Leader oversees a network of branches, driving business expansion and growth within the Cluster to meet topline and profitability goals. This role requires coordination with branch heads to ensure proactive response to business challenges, providing guidance and support as needed. The Cluster Growth Leader is also responsible for maintaining regulatory and procedural compliance.
Key Responsibilities
- Develop and implement the cluster business plan through the team of Branch Heads for profitable growth.
- Plan and execute branch expansion plans, upgrades, and new service points in line with Bank growth objectives.
- Establish budgets and targets, providing guidance to Cluster Heads and Branch Heads in preparing business plans.
- Foster key customer relationships in collaboration with Branch Heads to drive business growth.
- Monitor Cluster and Branch performance to ensure achievement of targets, productivity, quality, and compliance standards.
- Ensure timely action on internal and statutory audit observations, maintaining process compliance with Bank policies.
- Coach and develop high-potential talent for future leadership roles.
- Ensure adequate manpower to implement branch/business expansion in the Cluster.
- Liaise with project teams, infrastructure providers, and support services for efficient delivery.
Qualifications:
Required qualifications for success on this role include:
- Graduation/Post-graduation (MBA-Marketing preferred) from a recognized institution.
- NCFM and AMFI certifications.
Role Proficiencies:
To excel in this position, the candidate should possess:
- Knowledge of industry trends, technology, marketing, and product developments.
- Understanding of regulatory guidelines and norms.
- Strong communication skills in English and local language.
- Ability to manage complex client situations.
- Capacity to manage risk and uncertainty within a dynamic environment.
- Ability to handle pressure and meet deadlines.
- Coaching and mentoring skills.
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