
Retail Growth Strategist
1 week ago
The Area Business Manager role is critical for driving comprehensive business growth and operational excellence across a cluster of retail outlets.
- P&L Management: Maximize profitability by closely working with the business team to hit revenue and cost targets, drive in-store sales through enhanced customer engagement, and strategically manage operational costs.
- Change Management Leadership: Spearhead and implement business strategic initiatives and change programs within your area, ensuring smooth transitions and team adoption of new processes and technologies.
- Employee Retention & Development: Recruiting, developing, motivating, and retaining high-performing store teams, fostering a positive work environment that encourages growth and reduces attrition.
- Customer Experience & Retention: Deliver an unparalleled customer experience across all stores, focusing on educating customers about personalized plans, driving strong customer engagement and retention.
- Performance Reporting & Insights: Analyze key performance indicators (KPIs) and operational data, generating comprehensive reports and providing actionable insights and recommendations.
Key Responsibilities:
- P&L Management
- Change Management Leadership
- Employee Retention & Development
- Customer Experience & Retention
- Performance Reporting & Insights
Requirements:
- Bachelor's degree in Business Administration, Retail Management, Marketing, or related field
- 7-8 years of experience with Bachelor's Degree or 2-3 years of experience with Master's Degree from Tier 1/Tier 2 MBA college
- Proven track record in managing Store level P&L and driving financial results
- Demonstrated experience in leading and implementing change management initiatives
- Strong analytical skills with ability to interpret data and generate actionable insights
Core Competencies:
- Experience: Proven experience in retail management, significant time in multi-store operations
- Leadership: Proven ability to lead, mentor, and scale large teams
- Strategic Vision: Capacity for annual business planning and sales forecasting
- Sales Driver: Consistent track record of achieving challenging sales targets and driving revenue growth
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