Senior Luxury Experience Manager

12 hours ago

Agra, Uttar Pradesh, India beBeeBrand Full time ₹ 20,00,000 - ₹ 25,00,000
Job Title: Senior Brand Advisor\

At our organization, we seek an accomplished Brand Advisor to join our team. The ideal candidate will possess exceptional communication and interpersonal skills.

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The role involves direct interaction with clients, associates, and industry professionals to build brand awareness, drive engagement, and generate sales.

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Key Responsibilities:

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  • Develop and execute strategies to convert inquiries into sales through in-depth knowledge of the brand's heritage, journey, products, and services.\
  • Effectively handle client feedback and grievances, driving solutions to issues when necessary.\
  • Drive proactive sales, cross-selling, and servicing through various channels, including telephone, email, and on-appointment meetings.\
  • Collaborate with internal teams to tailor solutions that meet client requirements, contributing to the overall growth and development of the brand.\
  • Prepare client briefing documents and organize relevant materials for client communication.\
  • Stay informed about industry trends, market conditions, and competitor activities.\
  • Participate in career progression opportunities, advancing roles with increasing responsibility, leadership, and specialization.\
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Required Skills and Qualifications:

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  • Excellent understanding of luxury, design, art, and craft.\
  • Strong storytelling ability.\
  • Understanding of brand principles and ethos, including brand positioning, values differentiation, and competitive analysis.\
  • Experience in B2C dealing with UHNI, international clients, and interior designers.\
  • Hands-on experience with Google Sheets or CRM software.\
  • Strong analytical skills to understand client lifestyle and requirements.\
  • Excellent written and verbal communication, good personality, strong interpersonal skills, and ability to build relationships at all levels.\
  • Able to work effectively under pressure and manage multiple clients or agencies simultaneously.\
  • Self-motivated and able to work independently and as part of a team.\
  • Mindset and approach to be solution-driven.\
  • Adaptability, enthusiasm, and genuine passion for the brand.\
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Career Progression:

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Typically involves a series of roles with increasing responsibility, leadership, and specialization.

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This position offers a unique opportunity for professional growth and development within a dynamic and innovative environment.

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We are committed to fostering a culture of excellence, collaboration, and innovation.

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