Guest Experience Ambassador

1 day ago

Agra, Uttar Pradesh, India beBeeHospitality Full time ₹ 1,25,00,000 - ₹ 1,75,00,000
Senior Hospitality Public Relations Manager

The Senior Hospitality Public Relations Manager will be responsible for developing and implementing media strategies to elevate the organization's profile through high-impact placements.

  • Key Responsibilities:
    1. Media Relations & Thought Leadership: Build relationships with media, pitch strategic stories, and elevate the organization's profile through high-impact placements.
    2. Lead Strategic PR Efforts: Develop and implement PR strategies aligned with business goals, ensuring consistent brand messaging across all channels.
    3. Crisis Communication: Oversee crisis management strategy, ensuring rapid, effective responses to protect the organization's reputation.
    4. Content & Messaging Strategy: Create and review strategic content, including press releases, case studies, and executive messaging, maintaining brand alignment.
    5. Stakeholder Engagement: Cultivate relationships with media, clients, industry leaders, and stakeholders, tailoring communication strategies for each.
    6. Executive Communications: Prepare executives with media training, speechwriting, and talking points for public appearances and press interactions.
    7. Team Leadership & Development: Mentor and guide the PR team, fostering growth, accountability, and high-quality output.
    8. Metric Analysis: Track and analyze PR performance, media coverage, and campaign impact, presenting insights to senior leadership.
    9. Strategic Impact: Contribute to key business objectives, including brand awareness, reputation management, and corporate positioning through impactful PR campaigns.

Qualifications:

  • 5+ years of proven experience in hospitality management, event planning, public relations, or a related field, ideally within a PR or agency setting.
  • A strong track record of successfully managing high-profile hospitality events, media partnerships, and VIP engagements.
  • Excellent understanding of public relations, branding, and the role hospitality plays in enhancing PR efforts.
  • Exceptional communication, leadership, and interpersonal skills, with the ability to build and maintain relationships at all levels.

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