Customer Engagement Strategist

3 days ago

Pune, Maharashtra, India beBeestrategist Full time ₹ 18,00,000 - ₹ 30,00,000

About Us: We are a leading fintech company committed to transforming the financial services landscape with innovative technology and customer-focused solutions.

Job Responsibilities
  • Spearhead Product Roadmap: Drive the development and execution of an inspiring product roadmap that aligns with our strategic goals and fulfills customer needs.
  • Loyalty Product Features: Define and manage Loyalty product features and functionalities to ensure a seamless and engaging user experience.
  • Product Development: Lead the development process, overseeing user testing, quality assurance, and successful product launches.
  • KPI Tracking: Track and analyze key performance indicators (KPIs) to measure success and identify areas for enhancement.
  • AI Integration: Collaborate with expert data scientists and AI engineers to integrate cutting-edge AI algorithms into our loyalty and rewards platform.
Requirements
  • Education: Bachelor's degree
  • Experience: Over 6 years of experience in product management, with a strong emphasis on Loyalty and Rewards programs or other customer engagement initiatives.
  • Success Record: Proven success in launching and iterating Loyalty and Rewards products for financial services, demonstrating a track record of impactful results.
  • Prioritization: Exceptional ability to prioritize tasks, work independently, and meet deadlines in a fast-paced environment.
  • Passion: Passionate about creating products that deliver value to both customers and the business.
  • Critical Thinking: Strategic and logical thinker with excellent planning, analytical, and problem-solving skills.

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