Customer Relationship Strategist

1 day ago

Pune, Maharashtra, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 15,00,000

Job Title: Customer Relationship Strategist

">Job Description

As a key member of our team, you will play a vital role in ensuring that we deliver exceptional service to our customers. Your primary responsibility will be to oversee the implementation and management of our CRM system, with a focus on enhancing customer engagement and satisfaction.

">Required Skills and Qualifications
  • Excellent communication and interpersonal skills
  • Strong leadership and time management abilities
  • Proficiency in MS Excel
  • MBA or BBA in Marketing
Benefits

By joining our organization, you will have the opportunity to develop your skills and expertise in a dynamic and supportive environment. Our company offers a range of benefits, including opportunities for professional growth and development.

Others

You will be responsible for managing the smooth transaction process from welcome call to registration and collection. This includes registering booked units, completing collections within defined timelines, maintaining MIS reports for review meetings, addressing customer grievances, and facilitating document issuance for bank approval.

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