Customer Relationship Manager

3 days ago


Pune, Maharashtra, India beBeeRelationship Full time ₹ 8,00,000 - ₹ 12,00,000
Customer Relationship Manager

Key Responsibilities:

  • Built and maintained strong relationships with existing customers through regular communication.
  • Understood customer needs, requirements, and preferences to offer relevant products and services.
  • Identified opportunities to increase revenue through cross-selling and upselling.
  • Managed accurate customer data and activity records using CRM systems.
  • Handled customer queries, complaints, and feedback in a timely and effective manner.

Key Requirements:

  • Bachelor's degree in Business Administration, Marketing, or related field.
  • Proven experience in customer-facing roles with excellent customer service skills.
  • Excellent organizational and time management skills.
  • Proficiency in using CRM software and sales tools.

Why This Role Matters: As a Customer Relationship Manager, you will play a critical role in building and maintaining strong relationships with our customers. Your primary goal will be to understand their needs and offer them the right products and services that meet their requirements.



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