Client Service Representative

4 weeks ago


Jaipur, Rajasthan, India GoodVibes Placement Services Full time

Company Overview: GoodVibes Placement Services is a leading recruitment and outsourcing firm based in India, dedicated to reducing unemployment since 2019.


Job Description: We are seeking an experienced Client Service Representative to provide exceptional customer service and support to our clients. This is a full-time position based in Jaipur, Rajasthan.


Responsibilities:



  • Respond to customer inquiries in a professional and timely manner.
  • Provide accurate information about products and services to customers.
  • Handle and resolve customer complaints and escalations.
  • Maintain high levels of customer satisfaction through active listening and problem-solving.
  • Build strong relationships with customers and foster loyalty.
  • Process orders, forms, applications, and requests.
  • Update customer accounts and records.
  • Collaborate with other departments to ensure customer needs are met.
  • Identify and implement process improvements to enhance customer service.

Requirements:



  • Graduation required.
  • Excellent communication skills.
  • 1-3 years of experience in client service or a related field.
  • Familiarity with sales and marketing principles.
  • Able to work in a fast-paced environment and adapt to changing priorities.
  • Strong problem-solving and analytical skills.
  • Able to maintain confidentiality and handle sensitive information.
  • Punctual and reliable with excellent attendance.

Benefits:



  • Competitive salary: ₹25,000 - ₹29,000 per month (CTC).
  • Benefits package including medical insurance and paid time off.
  • Opportunities for growth and professional development.
  • Collaborative and dynamic work environment.

Location: Jaipur, Rajasthan, India.



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