Customer Service Representative
2 weeks ago
Job Summary
At Power Solutions, we are seeking a skilled and professional Customer Service Representative to handle inbound and outbound voice communications, as well as non-voice channels, to address customer queries and provide assistance.
Main Responsibilities
- Respond to customer inquiries and requests through various communication channels, ensuring prompt and accurate information and assistance.
- Utilize software applications and tools to access customer accounts, track interactions, and document responses.
- Maintain accurate and detailed records of customer interactions and transactions.
Requirements and Qualifications
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple customer interactions simultaneously.
- Familiarity with customer relationship management software and other relevant tools.
Why Join Us
As a Customer Service Representative at Power Solutions, you will have the opportunity to work with a talented team, develop your skills, and make a real difference in our customers' experiences.
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