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Customer Service Representative

2 months ago

Jaipur, Rajasthan, India GoodVibes Placement Services Full time
Are you looking for a role that lets you make a real impact? GoodVibes Placement Services has an exciting opportunity for a Customer Service Representative.

As a Customer Service Representative, you will be part of our team that provides excellent customer service via chat, phone, and email. You will assist clients with inquiries, issues, and feedback, ensuring prompt resolution of customer complaints.

We are looking for a talented individual who has strong communication and interpersonal skills, with the ability to handle customer queries efficiently. You should have a positive attitude and willingness to learn, as well as the ability to work in a team environment. If you have experience in customer service, that's a plus

Responsibilities:

  • Provide exceptional customer service via chat, phone, and email
  • Assist clients with inquiries, issues, and feedback
  • Maintain accurate records of customer interactions and transactions
  • Ensure prompt resolution of customer complaints
  • Collaborate with team members to enhance overall customer experience

Requirements:

  • Excellent communication and interpersonal skills
  • Experience in customer service is a plus
  • Strong data entry and multitasking skills
  • Familiarity with phone etiquette and professional chat communication
  • Prioritization and organization skills
  • Positive attitude and willingness to learn
  • Ability to work in a team environment

What We Offer:

  • A competitive salary of Rs. 20K to 32K CTC
  • A 5-day working week
  • Opportunities for career growth and development