Customer Service Representative

2 weeks ago


Jaipur, Rajasthan, India The Vills Group Full time

At The Vills Group, we are seeking a highly motivated and organized Customer Service Representative to join our team in Jaipur, Rajasthan, India.

The estimated salary for this position is ₹1.8 Lakhs - ₹3.5 Lakhs per annum, depending on experience.

About the Role

This is a full-time opportunity suitable for Fresher with less than 1 year of experience. As a Customer Service Representative, you will be responsible for providing exceptional customer service and handling various tasks related to data entry, problem-solving, and multitasking.

  • Strong communication skills, both verbal and written
  • Customer service-oriented with a positive attitude
  • Strong problem-solving abilities
  • Good time management and ability to meet deadlines
  • Attention to detail and accuracy
  • Ability to multitask and handle pressure
  • Proficient in data entry and computer skills
  • Team player with excellent interpersonal skills
Responsibilities

The successful candidate will be responsible for:

  • Providing exceptional customer service to clients and customers
  • Handling inbound and outbound calls in a professional and courteous manner
  • Resolving customer inquiries and complaints effectively
  • Performing data entry and maintaining accurate records
  • Assisting with problem-solving and finding solutions to customer issues
  • Managing multiple tasks and prioritizing work effectively
  • Collaborating with team members to achieve targets and goals
  • FOLLOWING COMPANY POLICIES AND PROCEDURES
  • Maintaining confidentiality of customer information
About Us

The Vills Group is a dynamic and growing organization that values its employees and provides opportunities for growth and development.



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