Customer Service Representative

4 days ago


Jaipur, Rajasthan, India Orena Services Full time

Job Summary:

We are seeking a highly skilled and experienced Customer Service Representative to join our team at Orena Services. As a Customer Service Representative, you will be responsible for handling international inbound calls, providing exceptional customer experience, and assisting customers in completing purchases online and over the phone.

Key Responsibilities:

  • Answer incoming calls from customers who want to place orders and respond to inquiries.
  • Provide general information and resolve customer complaints in a professional and timely manner.
  • Work collaboratively as part of a contact team to deliver exceptional customer experience.
  • Assist customers in completing purchases online and over the phone.

Requirements:

  • Graduate degree (not a constraint for deserving candidates).
  • Minimum 6 months of international voice experience in a reputable International BPO.
  • Excellent customer service skills and a flair for upselling.
  • Comfortable working rotational shifts and offs.

Why Work with Us:

Orena Services offers a dynamic and supportive work environment, opportunities for career growth and development, and a competitive compensation package.



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