Senior Billing Operations Specialist

2 days ago


Delhi Mumbai Pune, India beBeeBilling Full time US$ 90,000 - US$ 1,20,000
Senior Billing Operations Specialist

We are seeking a skilled and detail-oriented individual to join our IT Solutions Delivery team as a Senior Billing Operations Specialist. This role will focus on developing and maintaining an internally built billing engine system, ensuring timely and accurate production support.

  • Key Responsibilities:
  • Provide technical support and maintenance for the internal billing engine system.
  • Collaborate with software engineers to develop and enhance billing functionalities.
  • Monitor system performance and troubleshoot issues to ensure timely resolution.
  • Develop and maintain documentation for billing processes, system configurations, and troubleshooting procedures.
  • Assist in testing and deploying updates to the billing engine.
  • Collaborate with business stakeholders to understand billing requirements and implement necessary changes.
  • Ensure data accuracy and consistency within the billing engine.
  • Support compliance with financial and regulatory standards in billing operations.
  • Stay informed on emerging technologies and best practices to improve system efficiency.

Required Skills and Qualifications:

  • 3+ years of experience in technical administration, software development, or production support related to billing systems.
  • Strong problem-solving skills with experience in troubleshooting and debugging billing-related issues.
  • Proficiency in SQL and database management for billing data analysis and issue resolution.
  • Experience working in ERP environments, with a focus on billing operations.
  • Ability to collaborate effectively with software engineers and business stakeholders.
  • Strong attention to detail and ability to document processes clearly.
  • Familiarity with Agile methodologies and experience working in a fast-paced development environment.
  • Knowledge of Salesforce, Microsoft Dynamics ERP (AX 2012, D365), and ERP solutions is a plus.

Education and Experience:

  • Bachelors degree in computer science, Information Technology, Finance, or a related field (or equivalent work experience).
  • Previous experience in a technical billing role within a SaaS, finance, or enterprise software environment preferred.
  • Relevant certifications in SQL and ERP system are a plus.

About the Role:

This is a full-time, permanent position within the Engineering - Hardware & Networks department. We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We are committed to creating an inclusive and open environment for everyone.



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