
Senior Billing Operations Manager
3 days ago
Job Title: Senior Team Leader
About the RoleThis is a highly specialized role that requires exceptional leadership skills and experience in managing billing processes.
- We are seeking a Senior Team Leader to oversee our billing team and ensure seamless execution of our billing processes.
- The successful candidate will be responsible for operational management, preparation and processing of invoices accurately and on time, with reviews as necessary.
- You will collaborate with the Billing and Collections team to ensure smooth billing processes and timely collection targets are met.
- Weekly meetings with Collection Stakeholders in the UK to discuss collections targets and achievements.
- Work closely with the AR Manager in the UK and FCOE Manager in India Hub to drive process improvements and automation projects.
- Daily and weekly catch-ups with the FCOE Manager to discuss team performance and updates.
- Liaise with the wider team to ensure invoices are accurate, issued, and paid timely.
- Ensure month-end activities are performed timely with no delays.
- Take a hands-on approach to the monthly and quarterly billing process, ensuring accuracy in MUFG systems.
- Review pricing tables updated by the AR team to ensure correct fee structures are in place.
- Assist in the Monthly/Quarterly Billing run.
- Build and maintain strong working relationships with the Client Services Team (RMs) to handle queries efficiently.
- Review and prepare daily/weekly/fortnightly/monthly debtors reports and other ad-hoc reports as needed.
- Oversee the Billing Team Inbox daily, managing queries alongside the Billing lead.
- Act as the escalation point for the team and manage queries as they arise.
To succeed in this role, you will need:
- 6 to 8 years of experience as an SME or Supervisor in Accounts Receivable, Billing, Collections, or a similar role.
- Strong reconciliation and analysis skills.
- Advanced knowledge of MS Excel (Pivot, Filter, VLookup, HLookup, etc.).
- Proven ability to build and maintain relationships with both internal and external stakeholders.
- Strong communication skills (written and verbal) and attention to detail.
- Ability to work effectively both as part of a team and independently.
- Proactive and positive approach to work.
- Strong numerical skills and effective written/oral communication.
- Basic accounting knowledge.
This role offers a unique opportunity to join our team and contribute to our success.
- You will have the chance to work on challenging projects and develop your skills and expertise.
- Our team is supportive and collaborative, and we encourage open communication and feedback.
- We offer competitive compensation and benefits packages.
Please note that this is a full-time position, and you must be able to commit to working hours of [insert hours].
Applicants must be eligible to work in the UK. We are an equal opportunities employer and welcome applications from diverse candidates.
If you are interested in this role, please submit your application, including your CV and a covering letter outlining your experience and qualifications.
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