Collection Management Specialist

5 days ago


Dhule, Maharashtra, India beBeeNegotiation Full time ₹ 14,40,000 - ₹ 21,60,000
Collection Management Specialist Job Description

 

Job Overview:As a Collection Management Specialist, you will be responsible for effectively resolving customer payment disputes in a timely and efficient manner. This involves identifying the root cause of issues, communicating professionally with customers, and negotiating settlement agreements.

 

Main Responsibilities:We are seeking an experienced and skilled professional to join our team as a Collection Management Specialist. Key responsibilities include:
  • Payment Resolution: Investigate and resolve customer payment complaints in a professional and courteous manner.
  • Communication: Develop and maintain strong relationships with customers to understand their needs and concerns.
  • Negotiation: Negotiate settlement agreements with customers to resolve payment disputes.

 

Requirements:The ideal candidate should possess excellent communication and negotiation skills, as well as the ability to work independently and prioritize tasks effectively.

 

Working Conditions:This is a full-time position requiring regular in-person attendance.

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