Technical Support Specialist

5 days ago

Bengaluru Bangalore Dhule Akola, India beBeeTroubleshooter Full time ₹ 8,00,000 - ₹ 12,00,000

Job Overview

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This position involves providing technical support to the team, assisting in troubleshooting and recommending solutions. The successful candidate will be responsible for identifying root causes of issues, liaising with team members, and ensuring quality assurance and control.

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Key Responsibilities:

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  • Assist in troubleshooting and making recommendations for the same and determine the root cause for the issues.
  • Liaise with team managers and technicians on quality issues.
  • Identify the root cause and report to Lead for quality assurance and control.
  • Support EV Maintenance Manager on technical and quality issues.
  • Ability to troubleshoot and diagnose EV using tablets and online programming.
  • Perform QC and ensure compliance to regulations after each repair.
  • Provide support on parts technical issues & warranty claims etc when necessary.
  • Any other tasks assigned by the After Sales Manager.
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Required Skills and Qualifications:

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To be successful in this role, you will need excellent problem-solving skills, strong communication abilities, and a thorough understanding of electrical vehicles.

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Benefits:

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We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

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Others:

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If you are a motivated and detail-oriented individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.

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