Key Candidate Support Professional

1 week ago

Aurangabad, Maharashtra, India beBeeCustomerSuccess Full time ₹ 20,000 - ₹ 2,80,000
As a Customer Success Intern, you will play a crucial role in managing candidate communications and ensuring that all interactions are handled with professionalism and empathy.

The primary objective of this role is to provide exceptional support to candidates throughout their experience.

About the Role:
  • You will be responsible for addressing inquiries and resolving issues via email or chat.
  • You will review candidate-provided documents for completeness and accuracy, communicating clearly if additional information is required.
  • You will educate candidates on the documentation process, providing guidance and support to ensure they understand the requirements.
  • You will document candidate interactions and feedback to identify trends and areas for improvement in the candidate experience.
About Benefits:
  • We offer a competitive compensation package, including a net take-home salary.
  • We provide comprehensive health insurance coverage for self and family members.
  • We offer flexible work arrangements, allowing you to work from anywhere effortlessly.
Requirements:
  • Strong written and verbal communication skills.
  • Basic understanding of customer support and/or candidate management.
  • Ability to work independently and as part of a team.
  • Strong organizational skills and attention to detail.

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