Expert Technical Support Professional

1 day ago


Aurangabad, Maharashtra, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 10,00,000
Job Opportunity

We are seeking a skilled Technical Support Specialist to provide expert support for our on-prem and cloud applications.

Key Responsibilities
  • Deliver timely and effective support for application and system issues.
  • Monitor application performance and respond to alerts in a timely manner.
  • Troubleshoot complex technical issues and escalate as necessary.
  • Support production deployments, patching, and configuration changes.
  • Develop and maintain accurate system documentation and dashboards.
  • Collaborate with development, operations, and business teams to ensure seamless support.
  • Follow incident, change, and problem management best practices.
  • Participate in shift-based or on-call support rotation.
Requirements
  • At least 5 years of experience in technical support.
  • Strong knowledge of Linux/Unix, Windows, SQL, and shell scripting.
  • Experience with monitoring tools, CI/CD, SDLC, Agile/Scrum, and application support.
  • Excellent communication and teamwork skills.

The ideal candidate will possess a strong technical background, excellent problem-solving skills, and the ability to work effectively in a team environment. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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