Telecom Process Coach

- Key relationshipsInternal to organization Project Management Cross Functional DisciplinesExternal to organization Interaction with Vendors Clients Responsibilities- Request for Quotations Technical Queries Technical Bid Evaluations Vendor Print Reviews for all Telecom Systems Sub Systems as CCTV Public Address Systems Radio Access Control ...

Job Description:We are seeking a highly skilled Telecom Network Audit professional to join our team. The successful candidate will be responsible for conducting audits of telecom network elements, assessing risks associated with telecom network operations, and proposing effective mitigation strategies and controls.The ideal candidate will have a strong...

Job Opportunity:The ideal candidate will possess experience in Level 3 support for Cisco Unified Contact Center Enterprise (UCCE), Unified Customer Contact Express (UCCX), and Packaged Contact Center Enterprise (PCCE) solutions, along with release management expertise. This role demands a strong understanding of Voice over Internet Protocol (VOIP) protocols,...

Job Title: Process Development SpecialistJob Summary:The ideal candidate will be responsible for developing and implementing process improvements that enhance efficiency, productivity, and quality. The role involves managing training programs, providing coaching and feedback to agents, and maintaining databases.Key Responsibilities:Develop and implement...

We aspire to be world-leader in innovative telecom and security solutions by offering cutting-edge, high-performance telecom and security solutions to business customers.Our Mission is simple. To prove that Indian engineers can design, develop, and manufacture world-class technology products for customers across the world, right from India. Join our team of...

Team Lead PositionWe are seeking a seasoned Team Leader to oversee our voice process, responsible for supervising and mentoring team members to achieve targets.Key Responsibilities:Manage the daily operations of the voice process, oversee escalations, and maintain service level agreements. Collaborate with international clients and internal stakeholders to...

We are hiring Sales professionals for our team in Vadodara. We aspire to be the world leader in innovative telecom and security solutions by offering cutting-edge, high-performance telecom and security solutions to business customers. If you are looking for an opportunity in the Government Sales team, then kindly click on"Apply" and we will reach out to...

*Company Overview* Matrix ComSec, established in 1991, is a leading innovator in Security and Telecom solutions for modern businesses. With a robust portfolio including IP Video Surveillance, Access Control, and Unified Communication Systems, we serve clients across Asia, Europe, North America, and beyond. Our mission is to design and deliver world-class...

We are seeking an experienced Regional Demand Operations Manager to bridge local vendors, SPOCs, and central IT.Role OverviewThis role serves as the first layer of demand operations outside Pakistan, ensuring alignment of regional IT services with global corporate standards.Act as liaison between local business SPOCs/vendors and central IT.Ensure local IT...

We have an excellent job opportunity for the position Company Secretary at our organization Matrix ComSec based at Vadodara, Gujarat. Please find below the job description and company details for your reference.Company OverviewEstablished in 1991, Matrix ) is a leader in Security and Telecom solutions for modern businesses and enterprises. Matrix has...