Area Manager

3 weeks ago


Pune, Maharashtra, India ATSPL - Maharashtra Full time
Job Summary

The Area Manager will be responsible for overseeing all budgetary, people development, and operations objectives of our Amazon Fresh Fulfillment Center. This role requires a strong leader who can manage and lead a team of Team Leads, coach and mentor the team to ensure performance objectives are met, build positive employee relations, and build leadership bench strength within the Fulfillment Center.

Key Responsibilities:

• Drive creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable the Functional Area and ultimately the FC to meet and exceed Business Plan.

• Measure performance, provide feedback, and hold Team leads accountable for their performance and the performance of their departments.

• Take proactive steps to ensure that best practices are shared across all departments, shifts, and among the network.

• Work closely with support staff to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives.

• Able to address operational and personnel issues affecting the functional area.

• Surface issues with potential to affect multiple functional areas, along with ideas for solutions, to Sr. Ops, General Manager, and/or HR.

Four key areas that the Area Manager will always focus on are the safety, quality, customer experience, and productivity of the department.

• Review the work forecasts and determine productivity requirements to produce during the day to meet the overall building objectives.

• Partner with other Area Managers to balance labor ensuring that the team is operating a balanced and efficient shift while meeting all goals.

• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.

• Proactively identify and lead process improvement initiatives and Lean tools.

Basic Qualifications
- 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications
- 1+ years of performance metrics, process improvement, or lean techniques experience
- MS Office
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