
Workspace Ambassador
1 week ago
Workspace Experience Enabler
">This role is responsible for creating a delightful experience for occupants and guests within assigned portfolios, focusing on providing outstanding experience in the workspace. The candidate will have a deep understanding of the workspace and surrounding areas, becoming the single point of contact for daily workspace needs on office floors and a counselor to guests present.
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- Transforming the Workspace Team of the Future">
- Creating Occupant Delight">
- Has a natural hospitality-orientated communications acumen">
- Embedded Go To trusted Workspace partner fostering all-level relationships">
- Understands business traits, cadence, needs">
Responsibilities include:
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- Transferring knowledge and skills to the team">
- Developing and maintaining strong relationships with clients and stakeholders">
- Identifying and implementing process improvements to enhance customer experience and operational efficiency">
- Managing and resolving conflicts and issues in a professional manner">
- Participating in ad-hoc projects as required">
- Delivering exceptional quality of service to clients, reflected by client feedback">
- Actively recovering feedback from end-users">
Requirements include:
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- Experience in hospitality, hotels, aviation industry, or coworking spaces (2 years minimum)">
- Bachelor's degree in Hotel Management, Business, or related field (added benefit)">
- Ability to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements">
- Strong analytical, organization, and administration skills">
- Excellent communication, verbal, and written">
- Customer-focused and proactive in establishing customer relationships">
Benefits include:
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- Entrepreneurial and inclusive culture">
- Opportunity to work globally across different markets and cultures">
- Continuous improvement implementation">
- Sound like you">
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