IT Support Specialist

1 month ago

Bengaluru, Karnataka, India ADCI - Karnataka Full time

About the Role

We are seeking a highly motivated and experienced IT Support Specialist to join our team at ADCI - Karnataka. As an IT Support Specialist, you will be responsible for providing technical support to our employees, ensuring that they have the necessary tools and resources to perform their jobs efficiently.

Key Responsibilities

  • Provide ticket-based, walk-up, and remote Helpdesk support for our growing multi-site user base and environments.
  • Direct internal and external service provider engagements, as needed, in the processing of support requests for effective and timely resolution of issues.
  • Manage various routine processes such as new hire onboards, computer life cycle management, asset management, computer imaging, hardware warranty support, and hardware recycling.
  • Participate in the development, implementation, and administration of processes and procedures to ensure the reliability, recoverability, and optimum performance of user hardware and local services.
  • Work in tandem with the rest of the IT Operations team to uphold system SLAs with a rotating On-call schedule for production support issues.
  • Research, procure, vet, and deploy new hardware and software solutions.

A Day in the Life

  • Windows/Mac/Linux OS deployment
  • Providing remote tech support
  • User hardware/software/peripheral support
  • LAN troubleshooting and support
  • Hardware procurement and asset management
  • Creating and maintaining documentation

Requirements

  • 4+ years of corporate setting Windows, Mac, or Linux Operating systems support experience
  • Microsoft MCSE, MCITP Systems Administrator (Active Directory) experience
  • Experience in Linux, Microsoft, and network systems administration
  • Candidate should be results-oriented and delivery-focused with demonstrated experience working with corporate users and engineering teams.
  • Analytical abilities and proven problem-solving skills; must be a real troubleshooter who excels at spotting issues and monitoring problems.
  • Ability to multi-task and handle multiple priorities in an innovative and fast-paced environment.
  • Strong verbal and written communications skills, including an ability to effectively communicate with both business and technical teams.
  • Ability to manage high-priority projects
  • Ability to travel up to 10%

Preferred Qualifications

  • At least 5 years of related industry experience in an enterprise environment.
  • Candidate should be results-oriented and delivery-focused with demonstrated experience working with corporate users and engineering teams.
  • Analytical abilities and proven problem-solving skills; must be a real troubleshooter who excels at spotting issues and monitoring problems.
  • Ability to multi-task and handle multiple priorities in an innovative and fast-paced environment.
  • Strong verbal and written communications skills, including an ability to effectively communicate with both business and technical teams.
  • Significant experience supporting users and their hardware and software.
  • Experience with AD Systems Administration in a mixed operating system environment – Chrome OS, Windows, and Unix.
  • Knowledge of networking hardware and concepts.
  • Able to integrate into a team environment as well as handle project work independently with minimal supervision.

About ADCI - Karnataka

ADCI - Karnataka is a leading IT services company that provides a wide range of services to its clients. We are committed to delivering high-quality services and solutions that meet the needs of our clients.

  • IT Support Specialist

    4 weeks ago

    Bengaluru, Karnataka, India IT Full time

    Job Summary:We are seeking a dedicated Help Desk Support professional with 3-4 years of experience in customer service or a help desk environment to join our IT support team. The ideal candidate will provide Tier 1 support, troubleshoot common IT problems, and ensure timely resolution of help desk escalations.Key Responsibilities: • Handle Tier 1 help desk...

  • Application Support Specialist

    4 weeks ago

    Bengaluru, Karnataka, India Logic Planet IT services Full time

    Job Role: Application Support Specialist We are seeking an Application Support Specialist to join our team at Logic Planet IT services. As an Application Support Specialist, you will be responsible for providing exceptional support to our clients, ensuring timely resolution of their technical issues. Key Responsibilities:Provide Service Desk Voice Support...

  • IT Support Specialist

    3 weeks ago

    Bengaluru, Karnataka, India PNR Software Solutions Full time

    Job Summary: We are seeking an IT Support Specialist to join our team at PNR Software Solutions.Responsibilities:Incident Management: The IT Support Specialist will be responsible for escalating issues to the appropriate groups and tracking problem resolution.Failure Analysis: The IT Support Specialist will conduct frequent failure analysis and follow up...

  • IT Support Specialist

    1 month ago

    Bengaluru, Karnataka, India Excis Compliance ltd Full time

    Job SummaryThe IT Support Specialist will provide day-to-day local/remote desktop support, receive inbound calls, answer questions, troubleshoot, and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The specialist will also need to facilitate customer resolution for calls and engage their...

  • IT Support Specialist

    1 month ago

    Bengaluru, Karnataka, India ZoomInfo Full time

    IT Support SpecialistZoomInfo is seeking a highly skilled and experienced IT Support Specialist to join its global Corporate IT team. The ideal candidate will provide top-notch support for the company's employees, ensuring seamless IT operations.This role requires a motivated and goal-oriented individual who can work effectively in a fast-paced environment....

  • Compliance Review Specialist

    4 weeks ago

    Bengaluru, Karnataka, India Arohana Support Full time

    Arohana Support is seeking a highly skilled Compliance Review Specialist - ABA Treatment Note Auditor to join our team. This is a remote opportunity with a US-based supervisor. The ideal candidate will have a general understanding of ABA principles and be proficient in utilizing Central Reach, Microsoft Excel, and G-Suite.Responsibilities:Conduct audits of...

  • Cloud Data Governance Specialist

    4 days ago

    Bengaluru, Karnataka, India CLOUD ANALOGY CRM SPECIALIST LIMITED Full time

    Job DescriptionWe are seeking a highly skilled Data Governance Specialist to join our team at Cloud Analogy CRM Specialist Limited. As a key member of our organization, you will play a crucial role in ensuring the quality and integrity of our data.Key Responsibilities:- Collaborate with global teams to develop, test, and deploy data quality solutions.-...

  • IT Support Specialist

    4 weeks ago

    Bengaluru, Karnataka, India Techminds IT Solutions Full time

    Company OverviewTechminds IT Solutions is a leading IT services provider and systems integrator focusing on innovation and startups. Our company offers consulting, software development, infrastructure solutions, and system integration services to drive business growth.Job OverviewWe are seeking a skilled and experienced Desktop Support Engineer to join our...

  • Cloud Data Governance Specialist

    1 month ago

    Bengaluru, Karnataka, India CLOUD ANALOGY CRM SPECIALIST LIMITED Full time

    Job SummaryWe are seeking a highly skilled Cloud Data Governance Specialist to join our team at Cloud Analogy CRM Specialist Limited. The successful candidate will be responsible for supporting the global deployment of Data Quality solutions, identifying and resolving Data Quality issues, and collaborating with global Data Governance teams to develop and...

  • IT Support Specialist

    3 weeks ago

    Bengaluru, Karnataka, India Excis Compliance ltd Full time

    Job Description for IT Support SpecialistAt Excis Compliance ltd, we are seeking a skilled IT Support Specialist to provide day-to-day local/remote desktop support, receive inbound calls, answer questions, troubleshoot, and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The engineer will...

  • Senior IT Support Specialist

    4 weeks ago

    Bengaluru, Karnataka, India IT Skylight Full time

    About the RoleWe are seeking a skilled IT Support Professional to join our team at IT Skylight. The ideal candidate will have a strong background in technical support, with a focus on Office 365 and cloud solutions.Key ResponsibilitiesProvide high-quality technical support to our clients via phone, email, and remote connections.Troubleshoot and resolve...

  • IT Support Specialist

    4 weeks ago

    Bengaluru, Karnataka, India New Era Technology Full time

    Company OverviewNew Era Technology is a leading global information technology firm providing a wide range of IT services. Our team of certified engineers and technicians is available to support our clients across the United States, South America, Europe, and the Asia Pacific region.Job SummaryWe are seeking a talented IT Support Specialist to provide...

  • IT Support Specialist

    1 month ago

    Bengaluru, Karnataka, India Databricks Full time

    IT Support Specialist RoleDatabricks is seeking an experienced IT Support Specialist to enhance and optimize business processes. Responsibilities include engaging with users globally, delivering on-site support at the Bangalore office, and addressing technical issues. As a crucial member of the IT Support team, the mission is to elevate the user experience...

  • Digital Marketing Strategist

    4 weeks ago

    Bengaluru, Karnataka, India Arohana Support Full time

    Marketing Specialist Job DescriptionArohana Support is seeking a skilled Marketing Specialist to develop a brand-new website from scratch, focusing on website development. The ideal candidate will have expertise in website development, SEO best practices, and content creation.Primary Responsibilities:Design, develop, and launch a new company website from...

  • Executive Support Specialist

    10 hours ago

    Bengaluru, Karnataka, India Lenity Health Full time

    About the RoleWe are seeking an experienced Executive Support Specialist to join our team at Lenity Health. In this role, you will provide high-level administrative support to our executive team, ensuring seamless day-to-day operations and strategic initiatives.As an Executive Support Specialist, you will be responsible for managing complex calendars,...

  • Network Support Specialist

    3 weeks ago

    Bengaluru, Karnataka, India 5100 Kyndryl Solutions Private Limited Full time

    Job Title: Network Support SpecialistWe are seeking a skilled Network Support Specialist to join our team at 5100 Kyndryl Solutions Private Limited.Job Summary:The Network Support Specialist will be responsible for installing, maintaining, and troubleshooting computer networks, ensuring optimal performance and security.Key Responsibilities:Install,...

  • Finnone Support Specialist

    1 month ago

    Bengaluru, Karnataka, India Clover Infotech Private Limited Full time

    Finnone Support SpecialistWe are seeking a highly skilled Finnone Support Specialist to join our team at Clover Infotech Private Limited. The ideal candidate will have a strong background in Finnone Application and excellent analytical skills.Key Responsibilities:Analyze and resolve complex Finnone Application issuesDevelop and maintain case knowledge...

  • Technical Associate

    3 weeks ago

    Bengaluru, Karnataka, India Pacer Automation Pvt Ltd - IT Solutions & Services Full time

    Pacer Automation Pvt Ltd - IT Solutions & Services is looking for a skilled Desktop Support Specialist to join our team.Key responsibilities include:Troubleshoot software, hardware and connectivity issues remotely.Log all Service Desk contacts into Incident Management System.Experience with installation, upgrade, and maintenance of software, hardware, and...

  • Technical Support Specialist

    3 weeks ago

    Bengaluru, Karnataka, India NetApp Full time

    Job Title: Technical Support SpecialistNetApp is seeking a highly skilled Technical Support Specialist to provide in-depth technical expertise and support for our IT systems.Key Responsibilities:Respond to technical support tickets and provide timely resolutions.Utilize remote access to link with clients' computers and diagnose technical issues.Install new...

  • Technical Support Specialist

    4 weeks ago

    Bengaluru, Karnataka, India Fidelis Technology Services Pvt Ltd Full time

    Job Title: Technical Support SpecialistJob Summary: We are seeking a skilled Technical Support Specialist to join our team at Fidelis Technology Services Pvt Ltd. As a Technical Support Specialist, you will be responsible for troubleshooting system-related issues for global customers via calls, email, chat, and application support.Key...