
Strategic Talent Advisor
1 day ago
We are seeking a highly skilled professional to support the end-to-end recruitment process, from job requisitions to hiring workflows.
The ideal candidate will have strong technical skills, excellent communication skills, and the ability to work collaboratively as part of a team. They should be able to troubleshoot and resolve user issues related to recruitment processes and access permissions.
The successful candidate will also configure learning paths, catalogs, compliance courses, and user roles to optimize training delivery, manage LMS user issues including course enrollments, assignment completions, content delivery, and certification tracking, and support the entire performance management lifecycle including goal setting, mid-year and year-end reviews, calibrations, and appraisal workflows.
Key Responsibilities:- Recruitment Module Support:
- Support all recruitment functionalities including job requisitions, candidate tracking, interview scheduling, offer approvals, and hiring workflows.
- Troubleshoot and resolve user issues related to recruitment processes and access permissions.
- LMS Support:
- Manage LMS user issues including course enrollments, assignment completions, content delivery, and certification tracking.
- Performance Management Support:
- Support the entire performance management lifecycle including goal setting, mid-year and year-end reviews, calibrations, and appraisal workflows.
- General Support and Collaboration:
- Handle and prioritize support tickets via ITSM or helpdesk tools, ensuring timely resolution within agreed SLAs.
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