
Business Development Manager
2 days ago
Job Title:
Business Development ManagerThe Branch Relationship Manager is responsible for managing a team, focusing on relationship management and sales productivity.
Responsibilities:
- Recruit, interview, and select sales executives with HR support.
- Meet productivity measures: premium per executive, case rate, persistency, retention, and high productivity standards.
- Exceed revenue targets.
- Conduct joint field work with executives, observing successful selling skills.
- Perform fortnightly performance reviews with executives.
- Help executives maximize business from target markets using the GOLD system.
- Supervise daily activity plans to ensure desired levels.
- Ensure all executives perform according to company rules and regulations.
- Effectively manage, track, and convert leads provided by the in-house telemarketing unit.
Measures of Success:
- Target achievements (adjusted AFYP, NOP, % penetration in assigned book of relations, and product mix).
- Team G3 standard productivity (case rate, case size, and collections) and consistently achieving G3 standards.
- Retention of Team.
- Persistency of Portfolio.
- Process Compliance.
- Timeliness and accuracy of reports.
- % Collection (Plan vs Actual).
- Complaint Resolution/Customer Satisfaction.
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