
Business Development Liaison
3 days ago
As a Business Development Liaison, you will be responsible for building and maintaining strong relationships with clients or customers.
- Client Relationship Management: Developing and executing strategies to enhance client satisfaction and loyalty.
- Customer Service: Providing prompt and professional customer service through various communication channels, including phone calls, emails, and in-person meetings.
- Sales and Cross-selling: Identifying opportunities to cross-sell or upsell products or services to existing clients and achieving sales targets.
- Communication: Effectively communicating with clients through regular updates, progress reports, and problem resolution.
- Product Knowledge: Staying updated on the company's products or services and educating clients on new offerings and benefits.
- Documentation: Maintaining accurate and up-to-date records of client interactions and managing necessary paperwork and documentation related to client accounts.
- Market Research: Conducting market research to stay abreast of industry trends and provide insights and feedback to the organization based on client interactions.
- Risk Management: Assessing and managing risks associated with client relationships and ensuring compliance with relevant regulations and policies.
- Collaboration: Collaborating with other departments such as sales, marketing, and operations to meet client needs effectively.
- Reports and Analysis: Generating reports on client satisfaction, sales performance, and other relevant metrics and analyzing data to identify areas for improvement and growth.
We are looking for individuals with excellent communication and interpersonal skills, ability to work independently and collaboratively as part of a team. Strong analytical and problem-solving skills are essential. A degree in any field is preferred.
BenefitsThis role offers a challenging and rewarding career opportunity with a competitive salary and comprehensive benefits package. If you are a motivated and results-driven individual who enjoys building relationships and driving business growth, we encourage you to apply.
OthersPlease note that this role requires frequent travel and working hours may vary depending on client requirements. We appreciate your interest in this position and look forward to hearing from you.
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